Mind Soup

I was invited to speak at the 4th Arabian Social Media Forum in Kuwait last week. I spoke about some case studies that reflected the state of social media in the Middle East. In my presentation, I discussed successful campaigns from Lebanon, UAE, KSA, Jordan and Egypt. I have also included examples of bad conduct from brands and celebrities on social media, in addition to examples of really bad (ugly) examples of social media customer service from Lebanon and Kuwait. Some key takeaways from the presentation: A simple campaign can go viral for a long time if implemented properly. (# MyDubai ) Negative content spreads much faster than positive content. Campaigns that use negative content in a smart way can take advantage of this with a smaller advertising budget. (Ugliest Couch campaign) You must know and study your demographic before you launch an online campaign. (Samsung Levant's Secret Valentine) With a small budget, small businesses can hugely increase their sales wh...

Read the full magazine here . I was recently interviewed by Youmna Naufal  for  ECONEWS  magazine by The Chamber of Commerce Industry and Agriculture. A version of the interview below appeared in print in the June 2014 edition. Named the Social Media Consultant of Lebanon, Mohammad Hijazi is a young man who, like many, has mastered the art of social media. In his words, social media is no longer just a tool to communicate or connect with people that we know. Its opportunities have become much wider. People can now get acquainted with professionals in their fields, get exposure for their work, get funding for their start-ups, find jobs and even meet new people with similar interests or hobbies. In Lebanon, there is a thriving community of well-educated and interesting members who are worth connecting with on a professional or personal basis. However, he believes only a portion of the Lebanese are aware and knowledgeable enough about proper ways of using social med...