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Showing posts with the label Benihana

Freedom of Speech Flushed Down the Toilet Yet Again

Screenshot from Gino Raidy's acceptance speech at The Social Media Awards Pan Arab Web Awards Academy Sues Blogger Rita Kamel Over Blog Post I am no stranger to being threatened for my outspoken opinions about social issues in Lebanon.  In 2010, I was “let go” from a staff writer position at one of AUB’spublications because I wrote a blog post on my personal blog that someone in AUB’s higher management did not like. In 2011, I got a call from a so-called-lawyer of a burger joint (which has went bankrupt since) threatening me with a lawsuit over negative tweets about their food quality. I laughed in her face at the time since she did not even know the difference between Facebook and Twitter and I had documented proof that the owner of the place had created an account for the purpose of bashing me. I was not the first or last victim of corporate bullying in Lebanon or around the world. In 2010, Octavia Nasr, a renounced Lebanese journalist, was fired from her position...

What Lebanese brands need to know about social media

The Lebanese are perhaps the best people when it come to adopting a new technology or trend. This has been evident lately in the use of social media in business: Although this move is considered to be late in comparison to the West, Lebanon and Jordan are the pioneers of this social revolution in the Middle East, especially in business. However, whenever the Lebanese get their hands on a new toy, they become very "creative" and try to abuse that tool until it cannot breathe anymore. I'm just gonna speak about a few misconceptions and tips about social media and how it applies to the Lebanese businesses. Social media is NOT a fad A lot of Lebanese brands think that social media is a fad, that it is a one-time thing that they have to implement and it will eventually go away. They think it is a one-time campaign, they will pay a couple of hundred or thousand dollars and that's it. Well let me tell you this. Social media is not going away anytime soon. So you guys ...

March 12: World day against cyber-censorship

Today, March 12, is the world day against cyber-censorship. This day was initially launched by Reporters without Borders in 2008 and "is intended to rally everyone in support of a single Internet without restrictions and accessible to all." Below is a quote from the March 12 website: The fight for online freedom of expression is more essential than ever. By creating new spaces for exchanging ideas and information, the Internet is a force for freedom. In countries where the traditional media are controlled by the government, the only independent news and information are to be found on the Internet, which has become a forum for discussion and a refuge for those who want to express their views freely.  However, more and more governments have realised this and are reacting by trying to control the Internet. Never have so many countries been affected by some form of online censorship, whether arrests or harassment of netizens, online surveillance, website blocking or the adop...

A blogger's trouble-maker persona

Recently, everywhere I go, I've been referred to as a trouble-maker or even introduced as a mischievous person. While there's no shame of having this label, it is constantly starting to stick as a negative reputation because of gossip and word twisting (what the Lebanese call "adding salt and pepper to the story". So why do I have this reputation, you ask? It all started with an article I wrote criticizing admissions at a highly-reputable institution and from there on, people have atributed my constructive criticism to anything I wrote or even spoke about as an initiative to cause trouble or ruin reputation. This middle-eastern culture doesn't account for constructive criticism or personal opinion. We are in a culture where if you criticize something, then you are its enemy. Perhaps this is how politics works, but that isn't how I work. Think about it, when I invest effort and time in writing about some negative aspect of most topics, does it mean that ...

Benihana: We sue customers to compensate for our bad food

MIND SOUP : Yet another lawsuit launched against a middle-eastern blogger. But this time, the suing side is not a politician or an official, but a restaurant; a restaurant with very bad PR and marketing skills might I add. Mark is a Lebanese blogger who wrote a review of Benihana Kuwait on his blog 248am  after visiting the restaurant a few days after its grande  opening. I have done a huge deal of research on Benihana last summer for a course and I know well that Benihana distinguishes itself from other restaurants by two aspects: The unique layout where customers sit and watch while a chef cooks their food in front of them in a live display of culinary skills. The quality and freshness of their foods, most importantly their meats. In his review, Mark complains of the quality of the food being served, and I quote: ... [T]he Hibachi chicken which is basically grilled chicken, that was the worst. The chicken was very chewy (I could swear it was und...